PRIVACY POLICY

PLEASE READ THESE PRIVACY POLICIES CAREFULLY, AS THEY CONTAIN IMPORTANT INFORMATION ABOUT THE CONDITIONS AND CLAUSES ON THE HANDLING OF INFORMATION, AS WELL AS THE LEGAL AND REGULATORY OBLIGATIONS AND PROVISIONS RELATED TO THE USE OF THE cafemiraza APPLICATION.

Welcome to cafemiraza is an online platform, available on the PlayStore, AppleStore and WebSite, which allows Users to buy products online for cafemiraza.
The User accepts that they are entering into a binding contract with GROUP CAFEMIRAZA & SERVICES LLC with EIN: 61-2086381 (hereinafter cafemiraza). cafemiraza is committed to protecting Users’ information. Therefore, cafemiraza respects and protects User data to guarantee proper compliance with Law 1581 of 2012 and Decree 1377 of 2013, by which the constitutional right of all persons to know, update and rectify the information that has been collected about them in databases, and the other rights, freedoms and constitutional guarantees referred to in article 15 of the Political Constitution; as well as the right to information enshrined in article 20 of the same. The User who uses and enjoys cafemiraza must know and accept the following Privacy Policies (“Privacy Policies”).

The person who logs in, connects, accesses or uses the cafemiraza application, acknowledges that the conditions constitute a binding and enforceable legal contract between said person and cafemiraza.

1. Definitions

• Holder: Each of the natural persons with whom the personal data is related, may be the Users of the Platform.
• Personal Data: Set of information that can be related to one or more natural persons.
• Sensitive Data: Sensitive data is understood to be those that affect the Owner’s privacy or whose improper use may generate discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical convictions, union membership , social, human rights organizations or that promote the interests of any political party or that guarantee the rights and guarantees of opposition political parties, as well as data related to health, sexual life, and biometric data.
• Data Processing (or “Treatment”): Any operation or set of operations on personal data, such as collection, storage, use, circulation or deletion.
• Responsible for the Treatment: Natural or legal person, public or private, that by itself or in association with others, decides on the database and/or the Treatment of the data.
• Treatment Manager: Natural or legal person, public or private, that by itself or in association with others, performs the Processing of personal data on behalf of the Treatment Manager.
• Database: Organized set of personal data that is subject to Treatment.

2. Policy for the Treatment or Management of Personal Data

cafemiraza requires the free, prior, express and informed consent of the Owner of the personal data for the treatment thereof, except in cases expressly authorized by law. Said authorization will be granted by: the Holder, who must sufficiently prove his identity, according to the conditions indicated by entufinca; or the successors in title, guardians, representatives or attorneys of the owner, who must prove such quality, representation or empowerment.

The User expressly authorizes cafemiraza to manage the personal data entered into the Platform as follows:

(i) cafemiraza can access the personal data entered into the Platform by the User (ii) Update and rectify the information against partial, inaccurate, incomplete, fractioned, misleading data, or those whose treatment is prohibited or has not been authorized. (iii) Request proof of the authorization granted (iv) Submit to the competent authority complaints for violations in accordance with the provisions of current regulations. (v) Revoke the authorization when the current legal principles and regulations are not complied with. (vi) Refrain from answering questions about sensitive data.

The User authorizes cafemiraza to use, transfer to third parties, store and use the User’s personal information in order to improve the service on the Platform.

cafemiraza, is headquartered in the city of Ocoee at 2420 Orsota Circle. Zip: 34761. The data processing policy as well as the Terms of Use and the Privacy Policy can be found on our website www.cafemiraza.com

3. Authorization of the Holder for Data Processing

cafemiraza will obtain the authorization through different means, including the physical document, email, web page, text message, application or in any other format that allows evidence that the Information Treatment Policy was disclosed and that the owner authorizes the Treatment of your personal information.

caafemiraza may deliver the information of the Data Holders to the following:

• To the Holders of the data, their heirs or representatives at any time and through any means when they request it from cafemiraza.
• To the judicial or administrative entities in the exercise of functions that raise some requirement to cafemiraza so that the information is delivered.
• To third parties that are authorized by any law of the United States of America
• To third parties that the Data Owner expressly authorizes to deliver the information and whose authorization is delivered to cafemiraza.

The Owner’s Authorization will not be necessary in the following cases:

• Information required by a public or administrative entity in the exercise of its legal functions or by court order.
• Data of a public nature.
• Cases of medical or health urgency.
• Treatment of information authorized by law for historical, statistical or scientific purposes.
• Data related to the Civil Registry of People.

The Holders of personal data may at any time revoke the authorization granted to cafemiraza for the Processing of their personal data or request their deletion, as long as a legal or contractual provision does not prevent it.

4. Purposes and Uses of Personal Data

cafemiraza in the development of its corporate purpose and its relationships with employees, customers, suppliers, creditors, strategic allies, subsidiaries, distributors, among others, collects data that is limited to those personal data that are pertinent and adequate for the following purposes:

• Develop administrative activities, human resources, payroll and internal management of cafemiraza.
• Establish consolidated and updated customer information.
• Develop commercial, promotional, advertising and informative activities.
• Create close knowledge of your customers and third parties for segmentation, marketing and sales activities.
• Contact the Holders to monitor and evaluate the quality of our services.
• Develop supplier management activities, including billing, commercial management and collections.
• Improve the User experience in the Application
• Know the preferences of the Users and the general trends in the Application.
• Allow the general operation of the Application.
• Personalize the User’s experience in the Application.
• Provide Registered Users with certain information and available services.

In relation to the above purposes, cafemiraza may:

• Obtain, store, compile, exchange, update, collect, process, reproduce and/or dispose of the data or partial or total information of the Personal Data Holders.
• Classify, order and segment the information provided by the Data Owner.
• Compare, verify and validate the data obtained in due form with credit risk bureaus with which they have commercial relations.
• Extend the information obtained, under the terms of the Law, to the companies with which it contracts the services of collection, storage, management and Treatment of its Databases prior to the due authorizations and legal requirements that are necessary in this regard.
• Transfer data or partial or total information to its subsidiaries, businesses, companies and/or affiliated entities and strategic allies.

5. Rights of Data Subjects

• Know, update, rectify and consult your Personal Data at any time regarding data that you consider partial, inaccurate, incomplete, divided, those that lead to error or those whose Treatment is expressly prohibited or has not been authorized.
• Request at any time a proof of the authorization granted to cafemiraza
• To be informed by cafemiraza of the use that has been given to Personal Data, upon request.
• Consult the control and security mechanisms provided and request specific related information.
• Request the deletion of any data and/or revoke the authorization when you consider that cafemiraza has not respected your constitutional rights and guarantees, or simply when you wish to do so.
• Submit to the Superintendence of Industry and Commerce the complaints that you consider pertinent to assert your right to Habeas Data against cafemiraza.

6. Duties of cafemiraza as data controller

cafemiraza acknowledges that Personal Data is the property of its Holders and that only they can decide on it. In accordance with the foregoing, cafemiraza assumes the following duties in its capacity as Data Controller:

• Have the channel to obtain the express authorization from the Owner to carry out any type of data processing.
• Request and keep, under the conditions provided in the Personal Data Protection Law, a copy of the respective authorization granted by the Holder.
• Clearly and expressly inform Data Holders of the Treatment to which they will be subjected and the Purpose of said Treatment by virtue of the authorization granted.
• Guarantee the Holder of the information, at all times, the full and effective exercise of the right of habeas data.
• Provide the Treatment Manager, as the case may be, only data whose treatment is previously authorized in accordance with the provisions of the Personal Data Law.
• Inform the rights that assist all Owners regarding their data.
• Maintain and ensure the security of the Personal Data records stored to prevent their deterioration, loss, alteration, unauthorized or fraudulent use.
• Carry out periodic and timely updating and rectification of the data, each time the Holders of the same report news or requests.
• Inform the identification, physical and/or electronic address and telephone number of the person or area that will have the quality of Treatment Manager.
• In case there are substantial changes in the content of this Information Treatment Policy which may affect the content of the authorization that the Holder has granted to the COMPANY, the latter will communicate the changes in a timely and efficient manner before or after take at the time of implementation of the new policies.

7. Information received from Users

cafemiraza may collect two types of data and information:

7.1. Non-Personal Information: This is anonymous and non-identifiable information (“Non-Personal Information”). cafemiraza does not know the identity of the User who enters the Application for the first time without logging in or registering as a User. Non-personal information is classified into technical information and behavioral information, as detailed below:

7.1.2 Technical information

• Type of operating system (Windows, Linux, etc…)
• Browser type (Explorer, Firefox, Chrome, Safari, etc..)
• Screen resolution (for example 800 x 600, 1024 x 768, etc..)
• Keyboard and browser language (for example, English)
• IP address.
• Computer configurations, settings and any other technical data or similar information.

7.1.3 Behavior information

• Links that the User uses while browsing the Application.
• Information related to the User’s activities in the Application, such as the date of entry, the time the page is accessed, the duration of the visit to the page, among others.
• Any information about the behavior in the Application.

7.1.4 Location Information:
If the User allows the Application to access location services through the permission system used by the mobile operating system, cafemiraza may also collect the exact location of the User’s device or the approximate location of the IP address.

7.1.5. Usage and Preference Information:
We collect information about the User and visitors to the Platform when they interact with the Services, expressed preferences and selected settings. In some cases cafemiraza does this through the use of cookies, pixel tags and similar technologies that create and maintain unique identifiers.

7.1.6. Device Information:
We may collect information about User’s mobile device, including, for example, hardware model, operating system and version, file and software names and versions, preferred language, unique device identifier , advertising identifiers, serial number, device movement information and mobile network information.

7.1.7. Registration information:
When the User interacts with the Services, cafemiraza collects server logs, which may include information such as device IP addresses, access dates and times, application functions or pages viewed, application crashes and other system activity, browser type and the third-party site or service you were using prior to interacting with our Services.

7.2 Personal Information: It is individually identifiable information (“Personal Information”) that identifies the User and is of a private nature. The Personal Information collected by cafemiraza consists of the personal data entered voluntarily by the User:

7.2.1 Profile Configuration. The User creates a profile within the Platform by entering name, surname, telephone, current email and a password, which must be handled confidentially.

7.2.2 Information for the Service: The registered User when requesting a service from cafemiraza, will enter the information to execute it himself, such as address and telephone, said information will be handled confidentially.

8. Collection of User Information

There are four moments in which cafemiraza receives the information:

8.1 At the time of registration on the Platform.
8.2 When the User enters the information to download the Promotional Code
8.3 When the User uploads any other type of information on the Platform to download the Promotional Code
8.4 When the User enters the information of the referral and the referral accepts the use of personal data.
8.5 In the use of the input calculator.
8.6. When the user changes the address for home delivery

9. Announcements

Users accept that cafemiraza may use their contact information in order to inform them about Offers or Promotions that may interest them and, with their prior authorization, send them advertisements and other marketing material, transmitted to the email address provided by the User. .

The User can unsubscribe from the marketing material delivery service at any time by sending a notification by email that the advertisement was sent. It is clarified that cafemiraza is not responsible for the content of said advertisements and the products delivered or services provided by third parties.

10. Cookies and Local Information Storage

When accessing or using the application, cafemiraza may use technologies such as “cookies” (or similar technologies), which store certain information on the computer (“Local Storage”) and which allow the automatic activation of certain features and the best use of the service.
The cookies used in the service are created per session, they do not include any information about the User, except the session password, which is deleted at the end of the application session (generally after 24 hours). Most browsers allow you to delete cookies from your hard drive, accept cookie blocking, or receive a warning before a cookie is stored. To delete or deactivate the Local Storage option, the User must use the configuration option according to the specific instructions provided by the technology provider. However, if the User blocks or deletes cookies, the User’s online experience may be limited.

cafemiraza uses certain third-party cookies each time the User visits the application or when visiting other websites that use similar cookies without altering the Platform service. Third-party cookies are only stored as non-personal information, such as the history of web pages visited, the duration of your browsing, etc.

11. Security

cafemiraza foresees, cares for and maintains the security of Users’ information. cafemiraza ensures that unauthorized third parties do not access the Application through standard industry technologies and internal procedures, including through the use of symbols and encryption mechanisms. However, cafemiraza does not guarantee that unauthorized access will never occur.

12. Changes to the Privacy Policy

Any User information is regulated by the Terms and Conditions and Privacy Policies of the Platform, cafemiraza reserves the right to modify them at any time, for which the User is recommended to visit this page frequently. In the event of any material change, cafemiraza will use reasonable efforts to post notice of such change on the Application.

Any change in the Privacy Policy will take effect from the “last update” and the continued use of the service by the User on the date of the last revision will constitute acceptance thereof.

13. Attention to queries, requests, complaints and claims

All holders or successors in title of Personal Data have the right, free of charge, to make inquiries and requests to cafemiraza to find out, update, rectify, delete information and revoke the authorization or to make requests, complaints and claims regarding the Treatment that cafemiraza gives to the information.

The Holders can contact the Administrative Area who will redirect to the store that sells the product, who is responsible for handling requests, complaints and claims through the email www.cafemiraza.com

The query must be addressed to the name of entufinca and the warehouse that sells the product, with the full name of the Owner, the description of the query, request, request, complaint or claim, residence address, contact telephone number and email . The owner of the information must submit and/or attach the following documents:

• If it is the Holder: Valid identity document.
• In the case of the successor in title: Valid identity document, Civil Registry of Death of the Holder, Document proving the capacity in which he acts and the number of the Holder’s identity document.
• If it is a legal representative and/or proxy: Valid identity document, Document that accredits the quality of Legal Representative and/or proxy of the owner and the ID number of the Holder

In the event that the consultation is incomplete, cafemiraza will request the interested party to correct the faults within five (5) days following receipt of the claim. After two months from the date of the request, without the applicant presenting the required information, it will be understood that he has withdrawn the claim or petition.

The query will be answered within a maximum term of ten (10) business days from the filing date. When it is not possible to attend to the query within said term, the reasons for the delay will be informed, and the date on which your query will be addressed, which in no case may exceed five (5) business days following the expiration of the first term. .

15. Privacy of information

cafemiraza is committed to protecting the information of the Owners. Therefore, it respects and protects personal data in accordance with the current laws of Colombia and regulations that regulate the handling and privacy of information and data protection, Law 1266 of 2008, which is in accordance with public order.

16. Validity

These Information Treatment Policies come into force as of July 30, 2023 and the Databases that contain the information of the Holders will be valid for 10 years, extendable for equal periods.

17.Overall

In case of any controversy between the User and cafemiraza in relation to the Terms and Conditions and Privacy Policies, the parties agree to bring the differences before the Colombian Arbitration Court and accept that said courts are competent when resolving the litigation of said claims. Colombian laws govern the Terms and Conditions, as well as any claim that may arise between the User and the Platform, regardless of the provisions on conflicts of laws.

18. User concerns or doubts

If you have any questions (or comments) about the Privacy Policy, the User can send an email to the following address: cafemiraza@gmail.com, cafemiraza will respond as soon as possible.

19. Notification and Contact Information of cafemiraza

cafemiraza is located at the following address and the contact details are as follows, the above for the purpose of being notified of any judicial act or of any kind.
2420 Orsota circle. ZIP: 34761
Telephone: 6897102484
Contact: Gilberto Pulgarin Marin